It’s a web chat based customer service
system that will help you solve and track customer queries
on a real time basis.
Initiate a chat with visitors/ customer in real-time track
bugs, defects, and sales enquiries and quickly respond to
chat requests.
USER
 Unlimited
Users & Operators
Real-Time
Chat Sessions
Real-Time
Visitor Monitor & Information
Unlimited
Chat Sessions
Initiate
Chat Sessions
View
User's Information
Operator-to-Operator
Chat
Track
Visitor's Footprints & Referrer
Display
Operators Picture in Chat Windows
Save/
Print /E-mail Chat Transcripts
Push
Web Pages
Leave
a message
Trouble
Tickets
Open/Close
Tickets
Display
FAQ’s
SITE ADMIN PANEL
View
Operators Status
View
all Transcripts
The helpdesk application is an ideal solution for webmasters
who want to improve your customer relation’s and track
their issues in an organized way.
It is a complete customer service web based application with
an extensive set of features that will enable a shopping cart
or web site to do business online - effectively.
Contact us for implementing
the helpdesk web application
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